Customer Support14/32 frameworks
Zendesk
Customer service platform providing ticketing, live chat, knowledge base, and customer engagement features.
At a glance
- Category
- Customer Support
- Frameworks certified
- 14 of 32
- Data last verified
- September 2026
- Comparisons
- 1
✓ 14 of 32 frameworks
+ 2 partial
Security & General Standards
Privacy & Data Transfer
Emerging & Strategic
✓ Certified~ Partial / conditional— Not certified? Not publicly documented
Common questions
Quick answers on the certifications buyers ask about most.
Yes. Zendesk holds a SOC 2 Type II report, per its public trust center documentation.
Yes. Zendesk documents GDPR compliance in its public trust materials.
Partially. Requires purchase of Advanced Security or Advanced Compliance add-on and execution of BAA.
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