Customer Support10/32 frameworks
Intercom
Customer messaging platform providing live chat, help desk, and automated customer communication features.
At a glance
- Category
- Customer Support
- Frameworks certified
- 10 of 32
- Data last verified
- September 2026
- Comparisons
- 1
✓ 10 of 32 frameworks
+ 1 partial
Security & General Standards
Privacy & Data Transfer
Emerging & Strategic
✓ Certified~ Partial / conditional— Not certified? Not publicly documented
Common questions
Quick answers on the certifications buyers ask about most.
Yes. Intercom holds a SOC 2 Type II report, per its public trust center documentation.
Yes. Intercom documents GDPR compliance in its public trust materials.
Partially. HIPAA compliant only on Expert plan with proper configuration and BAA execution.
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