Customer Support10/32 frameworks
Freshdesk
Customer support helpdesk software from Freshworks.
At a glance
- Category
- Customer Support
- Frameworks certified
- 10 of 32
- Data last verified
- September 2026
- Comparisons
- 2
✓ 10 of 32 frameworks
+ 3 partial
Security & General Standards
Privacy & Data Transfer
Emerging & Strategic
✓ Certified~ Partial / conditional— Not certified? Not publicly documented
Common questions
Quick answers on the certifications buyers ask about most.
Yes. Freshdesk holds a SOC 2 Type II report, per its public trust center documentation.
Partially. Supported via DPA.
Partially. Freshworks commitment to HIPAA compliance documented for eligible products.
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