Customer Support3/32 frameworks
Jira Service Management
IT service management (ITSM) and help desk platform, part of Atlassian.
At a glance
- Category
- Customer Support
- Frameworks certified
- 3 of 32
- Data last verified
- September 2026
- Comparisons
- 0
✓ 3 of 32 frameworks
+ 2 partial
Security & General Standards
Privacy & Data Transfer
Emerging & Strategic
✓ Certified~ Partial / conditional— Not certified? Not publicly documented
Common questions
Quick answers on the certifications buyers ask about most.
Yes. Jira Service Management holds a SOC 2 Type II report, per its public trust center documentation.
Yes. Jira Service Management documents GDPR compliance in its public trust materials.
Not publicly documented.
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