Freshdesk vs Zoho Desk
Security and compliance comparison across all 32 frameworks.
Freshdesk
10 of 32 frameworks certified
5 unique to Freshdesk in this comparison
Zoho Desk
10 of 32 frameworks certified
5 unique to Zoho Desk in this comparison
5 shared
Certified for all of the following, across every vendor in this comparison:
SOC 2SOC 1ISO 27001ISO 27701CSA STAR
All 32 frameworks
Hover a status badge for the qualifier where one exists.
Security & General Standards
SOC 2
FreshdeskZoho Desk
SOC 3
FreshdeskZoho Desk
SOC 1
FreshdeskZoho Desk
ISO 27001
FreshdeskZoho Desk
ISO 27017
FreshdeskZoho Desk
ISO 27018
FreshdeskZoho Desk
ISO 27701
FreshdeskZoho Desk
ISO 42001
FreshdeskZoho Desk
ISO 9001
FreshdeskZoho Desk
CSA STAR
FreshdeskZoho Desk
HITRUST
FreshdeskZoho Desk
BSI C5
FreshdeskZoho Desk
Privacy & Data Transfer
GDPR
FreshdeskZoho Desk
CCPA
FreshdeskZoho Desk
UK GDPR
FreshdeskZoho Desk
LGPD
FreshdeskZoho Desk
PIPEDA
FreshdeskZoho Desk
DPDP Act
FreshdeskZoho Desk
PIPL
FreshdeskZoho Desk
EU-US DPF
FreshdeskZoho Desk
Swiss-US DPF
FreshdeskZoho Desk
Global CBPR
FreshdeskZoho Desk
Global PRP
FreshdeskZoho Desk
Industry & Government
HIPAA
FreshdeskZoho Desk
PCI DSS
FreshdeskZoho Desk
FedRAMP
FreshdeskZoho Desk
StateRAMP
FreshdeskZoho Desk
DORA
FreshdeskZoho Desk
CJIS
FreshdeskZoho Desk
FINRA
FreshdeskZoho Desk
IRAP
FreshdeskZoho Desk
Emerging & Strategic
NIST CSF
FreshdeskZoho Desk
✓ Certified~ Partial / conditional— Not certified? Not publicly documented
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