ISO 27701-Compliant Sales & CRM Vendors
Sales & CRM vendors are evaluated against ISO 27701 when they handle the workflows this framework governs. Currently, 7 vendors in our Sales & CRM category hold ISO 27701 certification. Each listing below links to the vendor's full compliance profile.
Sales & CRM vendors that hold ISO 27701 certification
Gong
14/32Revenue intelligence platform that captures and analyzes customer interactions across calls, email, and messaging.
Outreach
11/32Sales engagement and revenue workflow platform for pipeline generation and deal execution.
Zoho CRM
10/32Cloud CRM for sales, marketing, and customer support, part of the Zoho suite.
Freshsales
10/32Sales CRM from Freshworks with built-in phone, email, and AI-based lead scoring.
Pipedrive
9/32Visual sales CRM and pipeline management platform for small and mid-sized teams.
Salesloft
4/32Sales engagement platform; now also operates the Drift conversational marketing product following its 2024 acquisition.
Clari
4/32Revenue operations and forecasting platform; merged with Salesloft in December 2025.
These sales & crm vendors do not currently hold ISO 27701 certification:
- Salesforce
- HubSpot (not documented)
- Apollo
- Copper (not documented)
- Close (not documented)
- Insightly (not documented)
- SugarCRM (not documented)
- Nimble CRM (not documented)
- Keap (not documented)
- Chorus.ai (not documented)
- ZoomInfo (not documented)
- Lusha (not documented)
- Seamless.ai (not documented)
- Clay (not documented)
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