HIPAA-Compliant Communication Vendors
Communication vendors that hold HIPAA certification
Microsoft Teams
21/32Chat, meetings, and collaboration app, part of the Microsoft 365 compliance program.
HIPAA/HITECH BAA offering
Slack
18/32Team messaging and channel-based chat platform for workplace communication.
Configurable, incl. e-PHI (Enterprise-grade configuration)
Cisco Webex
18/32Video conferencing, calling, and collaboration platform from Cisco.
BAA available; HIPAA self-assessment published
Twilio
11/32Cloud communications platform providing APIs for SMS, voice, video, and email messaging.
BAA available with Security Edition or Enterprise Edition
Zoom
11/32Video conferencing, webinar, and unified communications platform.
Available with BAA on eligible plans
RingCentral
10/32Cloud communications platform for phone, messaging, video, and contact center.
SOC 2+ HIPAA report available
Dialpad
5/32AI-powered business communications platform (calling, messaging, meetings, contact center).
HIPAA-ready with BAA available; not a formal certification
BlueJeans
4/32Video conferencing and event platform owned by Verizon.
Meets Security Rule requirements; BAA available
8x8
2/32Cloud communications platform (voice, video, chat, contact center) for businesses.
Reported via vendor security materials
Resend
2/32Developer-focused transactional email API platform.
Reported as in progress, not yet fully certified
These communication vendors do not currently hold HIPAA certification:
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